Enterprise Excellence
across operations
Enterprise Excellence Overview
Enterprise excellence are the formation of shared teams with to collaborate expertise and experience of process, technology and data to support the continual improvement and viability of the enterprise. The core of Enterprise Excellence are strategic enterprise teams:
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Center of Excellence
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Performance Excellence
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Business Health Analysis
Center of Excellence
Center of Excellence is a dedicated shared team. Center of Excellence (COE) teams provide cost effective productivity:
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Highly trained team of professional talent to managing change and training throughout the enterprise.
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Managed shared services for global processes and data to reduce duplicate effort and cost across the enterprise.
COE Teams can deliver services at various levels to address localized business and compliance requirements:
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Regional (Specific support of regulations and requirements within specific regions)
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Local (Additional localized support of regulations and requirements within a region)
Performance Excellence
Create teams within the organization to directly link business with IT to develop strategy to maximize effectiveness of people with process, technology and data. This is a result of a dedicated effort to measure, analyzed and improve end-to-end processes within best practices of technology and data. A by-product of process excellence teams is a reduction of dependency and cost of requiring external resources along with retaining developed expertise within the organization.
Business Health Analysis
Business Health Analysis team to business health analysis to the business and process excellence. This team is the enterprise "canary in the coal mine" providing trends requiring attention and continual monitoring for process excellence efforts.
Enterprise Excellence Benefits
The formation of strategic Enterprise Excellence teams will achieve Best in Class results for your organization:
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Reduction of redundant staffing leading to lower cost of operation.
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Directly link the business with IT using collaborative teams supporting process, technology and data.
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Actionable information derived from business analysis to identify opportunities before becoming critical issues.
Process Excellence Teams
Sales & Distribution
Manage customer demand using processes from quotes and customer orders through shipments.
Customer Excellence
Continual improvement of customer experience using center process measurements and performance indicators.
Procurement & Inventory
Reduced procurement and inventory issues to better support stock availability for downstream sales processes.
Finance
Analysis and recalculation of financial cost with period-end processes, reports and controls in coordination with other teams.
Manufacturing
Control costs, stock allocations and production capability using process excellence teams to support end to end processes for manufacturing from planning, orders, procurement through production orders,
External Partner Data Exchange
Setup, certify and manage data exchange processes with external partner in coordination with other teams to increase process velocity and consistency.